Supporting Asylum Seekers and Refugees in the Swansea Area
Please note that this directory is in constant development, additional/updated information regarding existing or new services would be very welcome indeed.
Contact: vol.sbassg@gmail.com
| Police | |
| Non-Emergency | 101 or 01792 456999 |
| Emergency (Fire – Ambulance – Police) | 999 |
| Hate Crime (help and advice) | 101 or 01792 456999 |
| Community Engagement | 01792 456999 |
| Health – Helplines | |
| Singleton Hospital | 01792 205666 |
| Morriston Hospital (accident and emergency) | 01792 702222 |
| Asylum Seeker Health Team – Orchard St Clinic, 21 Orchard St, Swansea, SA1 5AT | 01792 651501 |
| NHS Direct (24hr advice) | 111 |
| Domestic Abuse Helpline (24hr advice) | 0808 2000 247 |
| Out of Hours GP Service (6:30pm to 8:00am) | 111 |
| Mental Health Support – NHS Wales 111 | ||
| The service is available for people of all ages, 24 hours a day, 7 days a week in all areas of Wales to ensure those in need of support can access it quickly when they need it most. If you need to talk to someone urgently about your mental health, or you’re concerned about a family member, call NHS 111 Wales and select option 2 to be placed in direct contact with a mental health professional in your area. The number is free to call from a landline or mobile, even if you have no credit left. Call: 111 |
| BAME Mental Health Support | ||
| BMHS is a not-for-profit organisation focused on education and advocacy to inspire a mentally healthy BAME community by providing support appropriate to their mental health and wellbeing. Tel: 0800 144 8824 Email: help@bamementalhealth.org Web: www.bamementalhealth.org/ |
| Legal Advice/Support | ||
| Ethnic Youth Support Team – EYST In Swansea, we have the Asylum Seeker & Refugee Advice Service/ Asylum Rights Project which offers appointment-based advice from the EYST offices in Swansea in half-hour slots every weekday from Monday to Friday 10am-3pm. Arabic speakers and other languages are available on request. Call 01792 466980/1 for an appointment or email Aliya@eyst.org.uk or Sophie@eyst.org.uk |
| Childcare Information Wales – Choosing the Right Childcare |
| Whatever your reason for wanting childcare, there are several options to meet your needs. Choosing the right childcare is important but can be difficult. There are so many things to consider! This website will tell you about the benefits and different types of childcare available, where to find childcare and what financial support is available to help you with childcare costs. Choosing Childcare Booklet (link) Choosing Childcare Booklet – Easy Read (link) Website: www.choosingchildcare.childcareinformation.wales/choosingchildcare |
| City Church – Baby Bank |
| Baby clothes and items in good condition available to families in need. Tuesdays: 10am to 12pm Address: City Church, Dyfatty St, Swansea SA1 1QQ Contact: 07377 924251 |
| St Thomas – Baby Basics |
| Baby clothes and items in good condition available to families in need. Also accept donations. |
| Email: swanseababybasics@gmail.com Address: Lewis St, St Thomas, Swansea SA1 8BP Phone: 01792 455671 |
| Swansea Mosque – Baby Bank |
| If you can’t afford the basics for your child and aren’t sure where to turn? We’re here to help |
| Email: info@swanseamosque.org Address: Swansea Mosque, 159a St Helens road, Swansea. SA1 4DG Phone: 01792 654532 |
| Swansea Women’s Group |
| Second Saturday of Every Month – 11:00am to 1:00pm Women-only – childcare provided – bus fare reimbursed with a ticket and before 11.30am Member- led /Mutual support and communication/ integration and opportunities Tel/Whatsapp: 07528 943833 Email: jeninswan@hotmail.com |
| Employability – Job Search |
| Careers Wales Employability Support for anyone with permission to work. Do you have qualifications in your own country? Careers Wales can help get your certification recognised in the UK. Address: Swansea Careers Centre, Grove House, Grove Place. Swansea SA1 5DF Tel: 08000 284844 Web: www.careerswales.gov.wales |
| MAXIMUS Employment & Training Are you a refugee with the right to work and have a National Insurance Number? -> Create a cv -> Job search -> SIA & Security Training Courses (card) -> CSCS Cards – Construction -> Introduction to care work courses and more 🙂 Address: Ground floor, 1 Alexandra Rd, Swansea SA1 5ED |
| EYST Employability Project (EEP) The EEP project will provide support to ethnic minorities and the wider community looking to work in Swansea. -> Career Development -> Upskilling Courses / Training -> Work Related Training -> Volunteering Opportunities -> Employability Support -> Awareness Raising Workshops for youth and adults. -> CV writing -> Interview support -> Job application support etc… If you have any questions /queries, please don’t hesitate to contact us. Email: Amanda@eyst.org.uk Tel: 07359 638227 Web: www.eyst.org.uk/ |
| The CAE – Centre for African Entrepreneurship -> Pathways to Prosperity -> Employability -> Entrepreneurship -> Soft Skills Support -> Digital Skills -> Green Economy To find out more please contact us Email: gustavo@caentr.org Tel: 07377 924251 Web: www.caentr.org |
| Swansea Libraries |
| Swansea Central Library: Civic Centre, Oystermouth Road, Swansea, SA1 3SN. St Thomas Library: Grenfell Park Road, St Thomas, Swansea, SA1 8EZ. Townhill Library: Paradise Park, Powys Avenue, Townhill, Swansea, SA1 6PH. Brynhyfryd Library: Llangyfelach Road, Brynhyfryd, Swansea, SA5 9LH. Morriston Library: Treharne Road, Morriston, Swansea, SA6 7AA. Penlan Library: Heol Frank, Penlan, Swansea, SA5 7AH. Sketty Library: Vivian Road, Sketty, Swansea, SA2 0UN. Llansamlet Library: 242 Peniel Green Road, Llansamlet, Swansea, SA7 9BD. Clydach Library: High Street, Clydach, Swansea, SA6 5LN. Gorseinon Library: 15 West St, Gorseinon, Swansea SA4 4AA. |
| Food Banks in Swansea | ||||
| Venue | Address | Day | Time | |
| Eastside Foodbank | Mansel Road, Bonymaen SA1 7AU*Referral vouchers | Friday | 11am – 1pm | |
| Red Cafe | Linden Church, Elmgrove Road, West Cross, Swansea SA3 5LD Voucher referral system. Contact 07815 534095 for more information on where to get a voucher. | Monday | 12:30pm – 2:30pm | |
| Ty Croeso | 97 High Street. Clydach – SA6 5LN | Tuesday | 10am to 12pm | |
| St Stephen’s Church | Gelli Street. Port Tennant – SA1 8NF | Tuesday | 2:30pm to 4pm | |
| City Church | Dyfatty Street. City Centre – SA1 1QQ | Wednesday | 10am to 12pm | |
| Gorseinon Institute | Lime Street. Gorseinon – SA4 4EE | Thursday | 10am to 12pm | |
| Lifepoint Church | Fynone Road. SA1 6BT | Friday | 11am to 1pm | |
| Salvation Army Foodbank | 28 Morfydd Street, Morriston SA6 8BN*Voucher referral system – self-referral welcome | Friday | 11am – 1pm | |
| Swansea Mosque Foodbank | 159a St Helen’s Road, Swansea. SA1 4DG*need to collect voucher from participating organisations i.e. police, EYST, Swansea Council | Saturday | 2.30pm – 4.30pm | |
| HOP Foodbank | Sketty Park Community Centre, Heather Crescent, SA2 8HE*Voucher referral system | Wednesday | 11am – 1pm | |
| General Info Tel: 07815 534095 Email: info@swansea.foodbank.org.uk | ||||
| African Community Centre (ACC) | ||||
| We offer services and activities including; -> One to One counselling. -> Group Therapy -> Wellbeing/healthy living sessions. -> Asylum Seeker transport scheme -> Signposting You can call us Monday-Friday 09:00-17:00 Visiting the centre is still by appointment only. Please call or email us and we will do our best to get back to you within 3 working days. | ||||
| Tel: 03302 292995 Email: info@africancommunitycentre.org.uk Web: www.africancommunitycentre.org.uk |
| Asylum Justice |
| Asylum Justice is the only charitable organisation in Wales, and one of only two operating in the United Kingdom, offering free legal advice and representation to asylum seekers, recognised refugees and other vulnerable migrants. No other organisation provides this service in Wales and consequently Asylum Justice is the last and only place that people can turn to for help when they fear for their lives or the safety of their family in their country of origin. In addition, Asylum Justice provides free legal representation to other migrants pushed to the margins of society, such as women previously trafficked to the UK or who are victims of domestic violence. We represent this group in applications to obtain legal status in the UK, an area of law no longer covered by legal aid. |
| You can leave us a message to request one of our team calls you back here: 029 2049 9421. Web: www.asylumjustice.org.uk |
| BAME Helpline |
| The helpline is for anyone over the age of 18 living in Wales, particularly if you identify as Black, Asian or Minority Ethnic, or if you would like to speak to someone in a language other than English or Welsh. BAME Helpline Wales is a national multi-lingual telephone helpline delivered by a partnership between EYST, Women Connect First, ProMo Cymru, Henna Foundation and other BAME Stakeholders to provide information, referral and signposting for BAME people to specialist advice, mainstream and community organisations. Funded by Welsh Government via the Voluntary Sector Emergency Fund, the helpline is initially a 6 month pilot project, and aims to respond to the disproportionate impact of the Coronavirus Pandemic on BAME communities. We are open 10:30am to 2:30pm, Monday to Friday. Tel: 0300 222 5720 Text: 07537 432416 Web: www.bame.wales/ |
| BAME Outreach Programme |
| The programme supports members of Ethnic Minority communities tackle wider range of access to healthcare issues and improving how services can be provided more effectively for these communities. The programme is led by Swansea University Health Board in partnership with both Swansea, and Neath Port Talbot, Council for Voluntary Service (SCVS and NPTCVS). Working with partners and other stakeholders, the team are engaging with BAME individuals, groups and organisations with the aim of ensuring equitable access to health and wellbeing advice and services. To find out more about our work and the community ‘CHAI&CHAT’ group platforms, please contact: Hannah Sabatia – Hannah_sabatia@scvs.org.uk / 07538105650 Shadan Roghani – Shadanr@nptcvs.org.uk / 07542275368 |
| BAWSO |
| BAWSO support people from Black and Ethnic Minority backgrounds who are affected by domestic abuse and other forms of abuse, including Female Genital Mutilation, Forced Marriage, Human Trafficking & Prostitution. |
| Tel: 01792 642003 Email: swansea@bawso.org.uk Web: www.bawso.org.uk |
| Better Welcome to Swansea |
| We are Charlotte and Amber; we can help by connecting you with people and groups in Swansea – we have a team of volunteers who can show you around the city. We can also help you start volunteering or tell you about organisations who will help with different types of support from food to housing, English classes, Home Office letters, study and so on. We look forward to meeting you. Tel Charlotte: 07952 785127 Tel Amber: 07570 235830 Email: Charlotte_davies@scvs.org.uk Email: Amber_esther@scvs.org.uk |
| Bipolar UK |
| Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. Our integrated service consists of: -> A hybrid network of 80 & 6 online and in-person local peer support groups for people affected by bipolar, facilitated by trained and supported volunteers -> A moderated eCommunity with over 13,000 active users -> One-to-one peer support via telephone and email -> Information and resources on our website Our Swansea Peer Support Group meets monthly For more information on how to join, please don’t hesitate to contact us. Email: supportgroups@bipolaruk.org Tel: 0333 323 3885 Web: https://www.bipolaruk.org/ |
| British Red Cross |
| Family Tracking Service – We can help when families are separated by armed conflict, disaster or migration. When normal means of communication break down, we can still send Red Cross messages to relatives. Family Reunion – The Red Cross plays a specific role in the reunion of families who have been separated around the world, and who have been allowed by the Home Office to join their families in the UK. In some cases, we can help pay travel costs for refugees whose families live overseas and have been granted a visa to come to the UK. ’Destitution Clinic’ @ EYST – Every Friday, Emergency cash/clothing vouchers. We can help pay travel costs for those needing to attend interviews in Liverpool. Tel: 01792 772146 Mobile: 07738 041745 Web: www.redcross.org/trace |
| Chinese in Wales |
| Connecting, Supporting, and Empowering Ethnic Chinese Residents. Welcome to the Chinese in Wales Association (CIWA) website! We are a charitable organisation dedicated to improving the lives of ethnic Chinese residents in Wales. CIWA is community-led and grassroots-based, with our head office located in Swansea. We are the first point of contact for residents with Chinese heritage in Wales. We hope you find the information and resources here helpful. If you have any questions or want to get involved with CIWA, please don’t hesitate to contact us. Opening Times: Monday – Friday 9am – 5pm Tel: 01792 469919 Email: info@chineseinwales.org.uk Web: www.chineseinwales.org.uk/ |
| Circus Eruption |
| We provide funded circus workshops for children and young people of mixed abilities, many of whom face challenges like statements or labels of disability, care experience, being young carers or having a refugee or asylum seeker background. Everyone learns new skills in a supportive, constructive environment and has fun. We also offer bespoke have-a-go workshops to external organisations. Address: 92a Stepney street, Cwmbwrla, Swansea. SA5 8BD Tel: 01792 648927 Email: contact@circuseruption.co.uk Web: www.circuseruption.co.uk |
| Citizens Advice Bureau |
| Confidential and impartial service; and can advise on all aspects of the law, including your rights and responsibilities. The advice service that we provide is available to everyone, regardless of ethnic origin, age, religious beliefs, disability, health status, sexuality, gender, and language. Contact your local Citizens Advice if you want to speak to someone in person about an immigration problem. It’s important to get help early if you’re not sure what to do. You can get free, confidential help from your local Citizens Advice on: visa eligibility and applications – including advice on filling in forms (although they might not be able to fill in the form for you) chasing up Home Office delays getting replacement immigration documents problems with coming to the UK or staying in the UK, eg applications for entry clearance, leave to enter, leave to remain or residence permits becoming a British citizen (also known as ‘naturalisation’) Address: Second floor, City Gates, 50a Wind street, Swansea. SA1 1EE Tel: 01792 474882 Web: www.citizensadvicesnpt.org.uk/ |
| City Church Swansea |
| We are a lively, growing church of all ages from all walks of life and over 40 nationalities who have found, in Jesus, true purpose and meaning in life! Food-Bank: Baby Bank: Tuesdays: 10am to 12pm Rainbows – Baby and Toddler Group: 0yrs to 3yrs – Thursdays 9:30am Free meals: Saturday mornings Address: Dyfatty Street, Swansea. SA1 1QQ Tel:01792 648927 Email: info@elimswansea.org.uk Web: www.citychurchswansea.org/ |
| Chai and Chat – Men and Women Welcome! |
| Wednesdays 12:30pm to 2:30pm Come and meet others, socialise and learn about Swansea. Address: National Waterfront Museum, Oystermouth Road, Swansea. SA1 3RD |
| Coeden Fach – Community Tree Nursery |
| Volunteer Opportunities. Training and practical experience of tree and perennial plant growing skills. Sustainable woodland and food production projects. We also supply trees, shrubs and perennial plants. Contact Kate on 07831 923244 or Phil 07756 084531 for more details or to find out what we are up to this week |
| Congolese Development project |
| -> To promote social inclusion amongst Congolese community and foster integration into Swansea Community. -> To provide an enabling atmosphere for the Congolese Community to improve their understating and appreciation of British Values, Culture and Language. -> To provide opportunities for the Congolese community to engage effectively with various within Swansea. -> To foster and maintain peace, collaboration and unity amongst the Congolese community. -> To support development projects in the Democratic Republic of Congo Phone: 07985667745 Email: info@cdpwales.org.uk |
| Community Fridge – Swansea |
| Swansea Community Fridge is a community food resource, which aims to redistribute surplus food from a variety of sources, including supermarkets, restaurants, allotment associations and domestic contributors. In doing so, we hope to reduce food waste across Swansea, while benefiting the wider community. As such, this resource is open to all members of the public. Wednesdays: 12:30pm – 2:30pm Address: Caer Las, The Customs House, Cambrian Place, Swansea. SA1 Web: www.goleudy.org/our-services/community-fridge/ |
| Community Together – Fun and Friendship |
| -> Coffee Club -> Table Tennis -> Arts and Crafts -> Table Football First Monday of Every Month 12pm to 2pm Address: Centrepoint, 30 Market Street, Morriston. SA6 8DA Call Nicola: 07881 360228 |
| English Corner |
| English Corner is a fun and enjoyable way for international students and visitors to make friends, meet local people and improve their English in a relaxed and informal setting. The group meets at 7pm every Friday to socialise, sing songs and take part in a FREE English lesson! Besides this, we also arrange monthly daytrips and organise parties to celebrate Christmas and other festivals. So be part of English Corner, see new places, improve your English and most importantly meet people and make new friends! 7pm every Friday Address: York Place Baptist Church, 1 York St, Swansea SA1 3LZ Web: www.ec-swansea.webnode.page/ |
| Displaced People in Action (DPIA) |
| Displaced People in Action (DPIA) is a registered charity that has been helping displaced people (refugees and asylum seekers) integrate into their new lives in Wales since 2001. Our mission statement is to provide specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community. Providing specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community. Email: info@dpia.org.uk Web: www.dpia.org.uk |
| Ward Group (DPIA) |
| The goal of WARD is to help doctors and dentists across Wales to revalidate their medical qualifications and achieve a career within the NHS. Without this kind of support, it is hard to independently overcome the financial, logistical and mental barriers and restart a career within the NHS. The support that we offer includes: Weekly IELTS/OET lessons, PLAB resources, course and support group, Exam payments for IELTS/OET, PLAB 1 and PLAB 2Assistance with GMC registration, 6 month paid supernumerary placement once GMC registered Email: www.dpia.org.uk/contact-us/ Website: www.dpia.org.uk/our-projects/ward-group/ |
| Diverse Cymru |
| Diverse Cymru is a Welsh charity committed to supporting people faced with inequality and discrimination because of: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We empower people through: -> Advice and Advocacy -> Black and Minority Ethnic (BME) Mental Health -> Direct payments Web: http://www.diversecymru.org.uk Email: info@diverse.cymru Tel: 029 2036 8888 |
| Dylan Thomas Centre |
| The Dylan Thomas Centre houses an free exhibition telling Dylan’s story, a famous Welsh poet and writer. The Dylan Thomas Centre also runs a learning, outreach, and events programme. They have free children’s activities available throughout opening hours, and free workshops throughout the school holidays. They also run regular free creative writing sessions for people seeking sanctuary, led by Eric Ngalle Charles. Address: Dylan Thomas Centre, Somerset Place, Swansea SA1 1RR Web: www.dylanthomas.com Email: dylanthomas.lit@swansea.gov.uk Tel: 01792 463980 |
| Duncan Lewis Solicitors | |
| Duncan Lewis has the largest legal aid immigration practice in the UK and has been ranked by Legal 500 2015 for its business immigration and immigration human rights work in London and East Midlands and has been recognised as a top-tier law firm for its asylum and human rights work in Wales. | |
| -> Applying for asylum -> Human Rights Applications -> Unaccompanied Minors -> Appeals | -> Advocacy / Upper Tribunal -> Judicial Review -> Reuniting refugees with their family members |
| Tel: 033 3772 0607 | |
| Down to Earth |
| Fantastic Volunteering Opportunities WELCOME TO DOWN TO EARTH In a nutshell, we believe relationship-centred and meaningful, outdoor experiences have the potential to change people’s lives… we do this through innovative and inclusive approaches such as creating remarkable buildings with natural materials, sustainable land management and award-winning well-being/education programmes from our hand-built centres on Gower and across South Wales Email: info@downtoearthproject.org.uk Tel: 01792 232 439 Web: www.downtoearthproject.org.uk/ |
| EYST: Ethnic Youth Support Team |
| Organisation which supports BME young people and their families including refugees and asylum seekers. Advice, Guidance and Support for Asylum Seekers -> Casework support for Refugees and Asylum Seekers: ASPEN, Asylum support, Benefits, Universal Credit, NHS, Education, Housing, job-search support, advice and guidance. -> Well-being events and friendly activities, community workshops and volunteering opportunities. Call or text for an appointment: Tel: 01792 466981 WhatsApp: 07554 157966 Email: info@eyst.org.uk |
| Friends and Neighbours (FAN) |
| FAN’s mission is to promote religious and racial harmony by developing and strengthening good relations between individuals of all beliefs, races and cultures, thus fostering a spirit of kinship, mutual understanding and respect among the peoples of the world. How do we put our mission into practice? Through weekly FAN Group Meetings, currently using Zoom. If you want to find out more or to explore ways to bring the benefits of FAN to your community, please contact Philippa Wisdom, Development & Support Officer. Email: philippa.fan@gmail.com Tel: 07938978397 Web: www.thefancharity.org |
| Food Cycle – Come in! |
| Tasty Food and Good Company – Everyone Welcome Free Meals – Mondays 6:30pm Address: Foodcycle Swansea. The Phoenix Centre, Powys ave, Townhill, Swansea. SA1 6PH |
| Gower College Swansea |
| We offer free (subject to eligibility) English classes for people who do not speak English as their first language. Many of our students progress onto college/university courses or into employment. Classes are offered at the following levels: Entry 1 (beginner – A1*) Entry 2 (elementary – A2) Entry 3 (pre-intermediate – B1) Level 1 (intermediate – B2) Level 2 (upper-intermediate – C1)*A1, A2, etc. refer to the Common European Framework of Reference (CEFR) for English language levels. Address: Llwyn y Bryn, 77 Walter Road, Swansea. SA1 4QA Web: www.gcs.ac.uk/ Contact: 01792 284021 or email abe@gcs.ac.uk |
| GRAFT – Swansea Waterfront Museum |
| Join us every other Friday at The GRAFT at the National Waterfront Museum, Swansea. Everyone welcome! No experience needed. Grow Food and Share Produce! 10-12:30pm – every other Friday. Friendly Sessions led in growing food, carpentry and exploring making and craft. Accreditation offered, a friendly face, a cuppa and public transport costs refunded. |
| Address: National Waterfront Museum. Oystermouth road, Swansea. SA1 3RD Tel: 07563 228831 Email: zoe.gealy@museumwales.ac.uk Web: http://www.museum.wales/swansea/whatson/10176/Garden-Gathering/ |
| Hate Crime – Victim Support | |
| Hate Crimes may include: -> Verbal abuse -> Offensive graffiti -> Threatening behaviour/ Assault -> Damage to property -> Cyber bullying -> Abusive texts, emails or phone calls -> Taking money from you. | Help Available: -> Emotional Support -> Practical Support -> Advocacy -> Restorative Justice |
| Tel: 0300 30 31 982 Web: www.reporthate.victimsupport.org.uk/ | |
| Housing Options |
| Housing Options is the Council’s housing advice service. Refugee Resettlement Caseworker – responsible for providing advice & assistance to refugees who are threatened with homelessness. This especially applies to refugees who have recently received their status and have to move out of NASS accommodation. Address: 17 High Street, Swansea. SA1 1LF Tel: 01792 533100 Email: housingoptions@swansea.gov.uk |
| Local Area Coordinators |
| We can help anyone make connections and build relationships within their community. We walk alongside people and help them build their vision for a good life, stay strong and connected and feel safer and more confident in the future. If you are facing some kind of challenge or complex life situation you are welcome to contact us. No referral is necessary and we work with all ages. Tel: 01792 636707 Email: local.areacoordination@swansea.gov.uk Web: http://www.swansea.gov.uk/localareacoordination |
| Matt’s Cafe |
| Matt’s Cafe is part of the Real Junk Food (TRJF) Project, a network of national and international cafes (both permanent and pop-ups) with one central objective: to intercept food waste destined for landfill and use it to feed people who need it, on a pay as you feel basis. Matt’s Cafe is the first registered café on the TRJF network in Swansea. A sit down meal is available from Matt’s Café 11.30am – 1.45pm on Monday and Tuesday. Sundays 7.00pm – 9.00pm. Other services include; -> Pay as you Feel Café -> Showers -> Laundry room -> Training room -> Purpose built medical consultation room -> Internet and IT access Address: Matthew’s House, High Street, Swansea, SA1 1LW Tel: 07708 115903 Web: www.matthewshouse.org.uk |
| Migrant Help |
| Migrant Help provides a wide range of services across the UK working with the following client groups: -> New asylum claimants and refugees -> EU nationals -> Foreign national prisoners -> Victims of modern day slavery (human trafficking) Swansea Drop-in Service Tel: 01792 457035. Email: info@migranthelpuk.org Web: www.migranthelp.org |
| Missionaries of Charity |
| Emergency direct-access accommodation – Men Only (25+) Referrals: Housing Options.17 High Street, Swansea. SA1 1LH Night Shelter Address: 235 The Strand, Swansea SA1 2AW Tel: 01792 464604 |
| NLS Solicitors |
| NLS Solicitors, based in Cardiff and Newport are qualified immigration specialists able to provide our clients with expert services, no matter what their Immigration problem. For more information about our services or to arrange an appointment please contact us. www.nlssolicitors.com/contact-us/ |
| Ogof Adullam |
| The centre is open three days a week (Monday, Wednesday, Friday – 10.00a.m to 2.00p.m) Offering a ‘place of refuge’ to individuals experiencing homelessness and alcohol and drug addiction as well as providing a point of contact for prison leavers and asylum seekers. Address: Penlan Methodist Church, Heol Gwyrosydd, Penlan, Swansea. SA5 7BX |
| Oxfam Book Shop – Castle Street |
| We offer a wider selection of books than most shops, from modern fiction and leisure interest to more specialist subjects, classics, and rare or collectable books. We also sell a selection of music. Oxfam is part of the sustainable Swansea trail. Volunteering with us is a challenging and rewarding experience. We have lots of opportunities and are always on the look-out for passionate people to lend a hand. If you’re interested in volunteering, we’d love to hear from you. Address: 34 Castle Street, Swansea. SA1 1HZ (map) Tel: 01792 654710 Email: castlestreetarts@yahoo.co.uk Web: www.oxfam.org.uk/shop/local-shops/oxfam-shop-castle-street |
| Rainbows – Baby and Toddler Group |
| 0yrs to 3yrs – Thursdays 9:30am Address: The Hub, City Church Swansea. SA1 1QQ |
| Reach + Swansea |
| The hub for ESOL in Swansea. We provide one central point of contact for anyone wishing to access ESOL courses. We assess each person and refer to the right course and support. Also offering ReStart. A holistic support service for refugees. We provide advice and referrals for; -> Housing -> Education -> Money and more. Address: Employment Hub, 1 the Kingsway (first floor), Swansea. SA1 5LF Tel: 01792 284450 Email: reachswansea@gcs.ac.uk. Web: www.reach.wales |
| Right to Remain |
| Right to Remain works with communities, groups and organisations across the UK, providing information, resources, training and assistance to help people to establish their right to remain, and to challenge injustice in the immigration and asylum system. Right to Remain is a registered charity (charity number 1192934). -> Right to Remain Toolkit: www.righttoremain.org.uk/toolkit/ -> Asylum Navigation Board: www.righttoremain.org.uk/asylum-navigation-board/ Contact us: www.righttoremain.org.uk/contact/ |
| Re-Cycle |
| Re-Cycle was set up as a social enterprise almost 7 years ago to reduce the widespread waste of bikes, keep Swansea supplied with reliable and affordable bikes and to provide training in cycle maintenance. Volunteer Opportunities (rewarded with a bicycle). Address: Catherine Street, Swansea, SA1 4NE. Tel: 07847 474880 Email: recycleswansea@ymail.com Web: www.recyclesouthwales.wordpress.com |
| Rough Edges |
| Charity Workshop & Man Cave – Volunteer Opportunities We are actively looking for staff to volunteer with Rough Edges. In particular those with mechanical/woodcraft/engineering backgrounds. Open Weds/Fri/Saturdays. Please contact us by email expressing your interest and provide a contact phone number and add any information you think we might like to know. Address: 63 Heol Y Gors, Townhill, SWANSEA, SA1 6RY (Map) Tel: 07817 494044 Email:info@rough-edges.org.uk Web: www.rough-edges.org.uk |
| St Thomas – Community Cafe – Spire |
| The Spire Café is a not-for-profit café and any profits made go directly back into the local community through our social outreach initiatives, including foodbank, baby basics and breakfast & board games during the school holidays. Our wonderful team also host our free community lunch on a Wednesday. The café serves a range of drinks, snacks and meals including our famous ‘Spire’ breakfast! Opening Hours Wednesday to Friday: 9am to 1pm Saturdays: 9:30am to 12pm Address: Lewis St, St Thomas, Swansea SA1 8BP Tel: 01792 455671 Email: rachel.bennett@sts.church Web: www.sts.church/spire |
| Swans Community Trust |
| Swansea City AFC Foundation has been working at the heart of the community for the last 10 years and more. As the charitable arm of the club, we strive to inspire and engage people from all backgrounds from across South West Wales. We are supported mainly through grants from the Premier League Charitable Fund to deliver a range of initiatives such as: -> Premier League Kicks (ages 8-16) -> We Wear the Same Shirt – Walking Football Sessions (Adults of all ages) -> In The Squad Walking Football and Rugby (Veterans) Web: www.swanseacity.com/swansea-city-afc-foundation |
| Swansea Drugs Project – BAROD |
| Support for adults and young people experiencing substance misuse issues. Telephone support for adults and young people experiencing substance misuse issues. Barod is open Monday-Thursday 9.00am-5.00pm and Friday 9.00am-4.30pm, excluding Bank Holidays. If you need help outside of these times, contact DAN 247 on Freephone: 0808 808 2234 or text DAN to: 81066 People are still able to self-refer to the service via AADAS on 01792 530719 whether they live in Swansea, Neath or Port Talbot. Barod’s young people’s support service Choices, are offering new and existing service users digital support sessions and assessment through phone and text Monday to Friday. Barod are now providing a needle exchange service in Swansea between the hours of 10.00am – 3.00pm (Monday to Friday). Address: 73 Mansel Street, Swansea. SA1 5TR Tel: 0808 808 2234 |
| SASS: Swansea Asylum Seekers Support |
| We organise “COMMUNITY DROP-INS” twice a week for asylum-seekers and refugees, other newcomers and residents, families and people on their own. About 150 people come every week for: free refreshments, play for children (with professional playworkers in the Welcome to Play project), English learning and conversation, advice, information, table-tennis, chess and other games, and friendship. We also organise or help organise special events. And we publish refugee literature with Hafan Books. FRIDAYS: 4pm to 7:00pm. Meals. ESOL classes. Support. Befriending. Signposting. Children’s Playgroup. Address: St James parish hall, Walter Rd, Uplands, Swansea. SA1 4DG SATURDAYS: 12pm to 3pm. Meals. ESOL classes. Support. Befriending. Signposting. Children’s Playgroup. Address: York Place Baptist Church. 1 York St, Swansea SA1 3LZ Tel: 07853 717017 Email: vol.sbassg@gmail.com Web: www.sass.wales |
| Swansea MAD |
| Swansea MAD works for a fair world, in which people can be themselves and thrive! Swansea MAD is a grassroots, anti-poverty, anti-racist, pro-equality, pro-environmental, inclusive youth and community charity. We develop inclusive safe spaces for people to access advocacy, creative arts, education, digital access, employability support, training, campaigning activities and projects to bring fairness and belonging and to influence change for the better. Address: 216 High street, Swansea. SA1 1PE Tel: 07956 391865 Email: geraint@madswansea.com Web: www.swanseamad.com |
| Swansea Volunteer Centre |
| With information on local opportunities, Swansea Volunteer Centre can provide all the support you need to start volunteering – one to one advice and guidance, face to face, by phone or email. Get in touch. Tel: 01792 544000 Email: volunteering@scvs.org.uk |
| Swansea Women’s Aid |
| Swansea Women’s Aid is a women-only organisation which supports women, with or without children, who are affected by domestic abuse. Swansea Women’s Aid workers have specialist knowledge on issues related to domestic abuse and how it can affect the lives of women and children. Tel: 01792 644 683 Web: www.swanseawomensaid.com/ |
| Swansea University – Student Support Services |
| We offer specialist advice, guidance, and support options for students experiencing challenges during their time at university. Our services are for students experiencing emotional and personal difficulties as well as more complex long-term issues including sensory or physical impairments, long term medical conditions, specific learning difficulties (SpLD), autistic spectrum conditions (ASC), and mental health conditions; to ensure that all Swansea University students have equal learning opportunities. Open: Monday to Friday – 9am to 3:30pm STUDENT SUPPORT FORM www.myuni.swansea.ac.uk/student-support-services/student-support-form/ Tel: 01792 295592 Email: wellbeingdisability@swansea.ac.uk |
| Swansea University Law Clinic They offer free legal advice about legal problems to the local communities (including asylum seekers and refugees) They can help with: • Personal Injury advice • Landlord and Tenant disputes • Freehold and Leasehold disputes (ownership and occupier rights) • Relationship breakdown (e.g. divorce) • Employment issues (e.g., unfair salary, discrimination, etc…) • Consumer issues (e.g., fraud) • Equality issues • Benefit advice (e.g., Universal credit, Disability payment, etc…) • Contracts • Immigration and Asylum advice at OISC Level 1 How to reach out: • Download and complete the Law Clinic Appointment Request Form (HERE) • Then return the form via email to lawclinic@swansea.ac.uk Appointments • Free appointment with student advisers can be arranged during term times (usually Monday morning, can be in person or online) • Followed by free 30-minutes advice appointment with a solicitor (usually arranged on Wednesdays via Zoom) For more information visit their website (HERE) |
| SHELTER Cymru |
| We provide independent specialist advice, advocacy and legal representation for anyone with housing problems. Last year, our advisers provided face-to-face help for nearly 16,000 people from all over Wales, helping to prevent homelessness in 86 per cent of cases where it was threatened. Meanwhile, more than 100,000 people visited our Advice Online pages for help. Through our campaigning, research and policy work we influence the legislative agenda relating to housing and homelessness in Wales, while our education service aims to prevent homelessness by working with young people and providing detailed teaching and learning resources. Address: 25 Walter Rd. Swansea. SA1 5NN. Tel: 0845 075 5005 |
| SHARE TAWE |
| WHAT DOES SHARE TAWE DO? We find accommodation and support in local homes for asylum seekers in desperate need. The people we help have been evicted from their accommodation, have no money, and are not allowed to work. The Government has said they have exhausted legal channels in their asylum claim, they can no longer be supported by the Home Office, and must return to their country – a terrifying prospect. With a safe place to stay and our experienced support, many go on to prove their right to stay in the UK and build a new life here. We are seeking to create a larger network of supporters – volunteer hosts, fund-raisers, and other volunteers. TEL: 07519 551192 Email: sharetawe@eyst.org.uk Web: www.sharetawe.wordpress.com |
| Switched-On – Energy Awareness Hub |
| -> Drop-in Sessions -> Donation Station -> Draught Excluder Making -> Fuel Debt Advice -> Attending Local Events -> A Friendly Face and Chat Thursdays/Fridays: 10am to 4pm Address: Swansea Community Workshops. 208 High Street. Swansea City Centre. SA1 1PE Web: www.environmentcentre.org.uk/switched-on |
| Swansea Carers Centre |
| Swansea Carers Centre is a specialist voluntary organisation providing support to carers and former carers across the City & County of Swansea. We support people who care for those with an illness or disability including learning disability, mental health problems, physical disability, dementia and other long term limiting illnesses. Services: Free holistic therapies and training sessions for carers Address: 104 Mansel Street, Swansea. SA1 5UE Tel: 01792 653344 |
| SCVS: Swansea Council for Voluntary Service |
| VOLUNTEER OPPORTUNITIES Swansea Council for Voluntary Service is the umbrella organisation for voluntary activity throughout the City & County of Swansea. Address: 7 Walter Road, Swansea. SA1 5NF Tel: 01792 544000 Email: scvs@scvs.org.uk Web: www.scvs.org.uk/ |
| Swansea City of Sanctuary |
| Swansea became the UK’s second official City of Sanctuary in May 2010. It formally adopted its constitution in February 2012. City of Sanctuary is a national movement committed to building a culture of hospitality and welcome, especially for refugees seeking sanctuary from war and persecution. Swansea has offered a home to people who have lost their homes and families and we wish to celebrate the welcoming attitudes of Swansea people and organisations. Volunteer Opportunities* Email: swansea@cityofsanctuary.org Website: www.swansea.cityofsanctuary.org |
| Swansea Community Farm |
| Swansea Community farm offers people the chance to improve their wellbeing through learning to care for animals, the environment and each other. We have volunteers aged 8 to 80, working in all areas of the farm – animal house, allotments, grounds and wildlife areas. Volunteering opportunities for all ages, for people to engage with animals, nature and gardening, and to become part of a thriving community. Tel: 01792 578384 Email: info@swanseacommunityfarm.org.uk Web: www.swanseacommunityfarm.org.uk |
| Swansea Mosque & Islamic Community Centre | |
| -> Prayer Education -> Religious advice & counselling -> Marriage solemnisation -> New Muslim Support | -> Guided Mosque Tour -> Digital Broadband Radio -> Funeral Service -> Volunteering Opportunities -> Food-bank |
| Address: 14-15 Saint Helen’s Road, Swansea. SA1 4AW. Tel: 01792 654535 Email: info@swanseamosque.org Web: www.swanseamosque.org | |
| Swansea University – ESOL Classes |
| Free ESOL classes Contact for Updated Information Address: Level Three, Margam Building, Singleton Campus, Swansea University, Swansea SA2 8PP Email: s.collier@swansea.ac.uk n.evans@swansea.ac.uk |
| Swansea Wellbeing Centre |
| We are an enthusiastic and pioneering community interest company; a not-for-profit organisation. We believe that everyone deserves the chance to find solace in a restful, peaceful place. Our commitment is that quality classes, healing therapies and supportive services be available to ALL people Address: Walter road (entrance on Burman street), Swansea. SA1 5PQ Tel: 01792 732071 Email: centre@wellbeingswansea.co.uk Web: www.wellbeingswansea.co.uk |
| Terrence Higgins Trust (THT) Cymru |
| Counseling for people living with HIV Our counseling service supports people who are living with HIV to explore what it means to them – from diagnosis, to relationships, to medication adherence, to starting a family, to living with other illnesses, and everything in between. Our counselor aims to provide you with a safe space, without judgement, where you can learn to deal with your HIV and to live a healthy and fulfilling life. Our counseling service also offers people an opportunity to work toward understanding themselves in terms of their sexual identity, gender identity, and dealing with chemsex issues. Please note that counseling is by appointment only. To discuss whether counseling is right for you and to make an appointment only, please contact us. Address: The YMCA. 1 The Kingsway, Swansea. SA1 5JQ.Tel: 01792 485100 Web: www.tht.org.uk Email: Neil.Llewellyn-Griffiths@tht.org.uk |
| Unity in Diversity |
| Asylum Seeker and Refugee Community Drop-in Thursdays 10am to 11am – Beginner and Intermediate English classes (term-time only) 4:00pm to 6:30pm – Community Drop-in -> ESOL classes -> Clothing bank -> Shared meal -> Various activities Tel: 07957 602430 Email: unityswansea@gmail.com Web: www.uidswansea.com |
| The Welsh Refugee Council |
| Refugee Move-on Support to people who have been granted refugee status or other forms of leave to remain within the asylum system. Legal advice and assistance to women seeking asylum. A play support programme for families with young children that help children deal with the trauma of fleeing from persecution. Speaking out to ensure policy and practice meet the needs of asylum seekers and refugees, promote their rights and challenge discrimination. Education and Training support Other Services: Hardship support, partnership drop in services, conversation groups, photography project, food bank, and destitution Email: info@welshrefugeecouncil.org.uk Web: www.welshrefugeecouncil.org.uk |
| YMCA Swansea |
| YMCA Swansea employs skilled and dedicated teams to deliver services and support in Swansea and in communities across Wales. We are an inclusive movement, transforming communities, so that young people can belong, contribute and thrive. Services -> health and Wellbeing -> Training and Education -> Support and Advice -> Family Work -> Accommodation We have an established track record of supporting vulnerable young people often with protected characteristics who may not readily access mainstream provision. Address: 1 The Kingsway, Swansea. SA1 5JQ Tel: 01792 652032 Email: info@ymcaswansea.org.uk Web: www.ymcaswansea.org.uk |
| Zac’s Place |
| Breakfast Provision for those Sleeping Rough – Monday and Friday Mornings An important gateway for accessing hostel spaces and supported accommodation Address: Gospel Hall, George Street. Swansea – SA1 4DQ Email: exousiatrust@zacsplace.org Web: www.zacsplace.org |
| Detention Support and Advice |
| Are you (or someone you know) in detention and in need of immediate support? WOMEN IN DETENTION The only dedicated centre for women (and children) is Derwentside – County Durham) Derwentside Immigration Removal Centre (IRC) Official Website: https://www.serco.com/uk/sector-expertise/immigration/derwentside-irc Address: Corbridge Rd, Consett DH8 6QY Phone: 01207 260221 (see detention support below) Association of Visitors to Immigration Detainees (AVID) If you are in detention, or a friend or family member of someone who has been detained, it can be difficult to access accurate information. The first few days in detention, in particular, can be confusing, upsetting and difficult. We are here to help. Call AVID: 0207 281 0533 Web: http://www.aviddetention.org.uk/are-you-in-detention Detention Action Detention Action is a charity that provides emotional and practical support for people in immigration detention. Freephone: 0800 587 2096 Email: admin@detentionaction.org.uk Web: http://detentionaction.org.uk/people-in-detention/ Bail for Immigration Detainees BID is an independent charity that exists to end immigration detention in the UK. We dream of a world free of immigration detention, where people are not deprived of their liberty or deported from their home. We aim to end immigration detention in the UK through the provision of legal advice, information and representation alongside research, policy advocacy and strategic litigation. Advice Line – Call: 020 7456 9750. Find out about immigration detention and get free legal advice. Web: http://www.biduk.org/pages/information-and-advice Support in the Swansea Area Swansea Asylum Seekers Support Email: vol.sbassg@gmail.com Web: http://www.sass.wales Mobile/WhatsApp: 07853 717017 Support in the Cardiff Area Oasis – Asylum Seeker and Refugee Support For urgent enquiries, please contact Susie or Tomos at susie@oasiscardiff.org and tomos@oasiscardiff.org or call +44 (0)29 2046 0424. Email: info@oasiscardiff.org Web: http://www.oasiscardiff.org/what-we-do |
| Detention Centres AND Support Groups |
| Bridgend Custody Suite: People who are detained by the home office in Swansea/South Wales are taken here initially. Enquiries can be made by telephone. Tel: 01656 679505 Address: Queens Road North, Bridgend Industrial estate, Bridgend. CF31 3RT |
| Immigration Removal Centres (IRC) visiting hours vary – call first. You must book at least 1 day in advance and bring photo ID (passport or driving licence) and utility bill showing your name and address. There’s often a free bus service from nearby bus/train stations. |
| BROOK HOUSE: Perimeter Road, Gatwick Airport. RH6 0PQ – Tel: 01293 566 559 Detention Action: (Detention Support Group) Freephone: 0800 587 2096 Email: admin@detentionaction.org.uk |
| CAMPSFIELD HOUSE: Langford Lane, Kidlington, Oxon. OX5 1RE Tel: 01865 233 600 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 Email: enquiries@aviddetention.org.uk |
| COLNBROOK: Harmondsworth – West Drayton – Middlesex. UB7 0FX Tel: 020 86075200 Detention Action: (Detention Support Group) Freephone: 0800 587 2096 |
| DOVER: The Citadel, Western Heights, Dover Kent. CT17 9DR Tel: 01304 246 400 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| DUNGAVEL HOUSE: Strathaven, South Lanarkshire. ML10 6RF Tel: 01698 395 000 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 —————————————————————————————————————– Derwentside Immigration Removal Centre (IRC) The only dedicated centre for women (and children) is Derwentside Official Website: https://www.serco.com/uk/sector-expertise/immigration/derwentside-irc Address: Corbridge Rd, Consett DH8 6QY Phone: 01207 260221 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| HARMONDSWORTH: Colnbrook-by-pass, West Drayton, Middlesex. UB7 0HB Tel: 020 8283 3850 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| HASLAR: 2 Dolphin Way, Gosport, Hampshire. PO12 2AW. Tel: 02392 604 000 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| LARNE HOUSE: 2 Hope Street, Larne, Antrim. BT40 1UR Tel: 028 2826 2070 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| MORTON HALL: Swinderby, Lincolnshire. LN6 9PT Tel: 01522 666 819 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| PENNINE HOUSE: Rm 1506-1510, Terminal 2, Manchester Airport. M90 4AG. Tel: 0161 489 5702 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| THE VERNE: Portland, Dorset. DT5 1EQ. Tel: 01305 825000 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |
| YARL’S WOOD: Thurleigh Road, Clapham, Bedfordshire. MK41 6HL. Tel: 01234 821 000 AVID Visitor Group (Detention Support Group) Tel: 0207 281 0533 |